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Terms of payment


You can pay by credit card or via netbanks. The payment method is selected after the products have been selected and the order is placed. All payment methods are safe.

The server of the credit card company is used when credit card payments are secured. The needed information is the credit card number, security code and expiration date. The security number in Visas and MasterCards is the last three digits located on the back of the card. Messukeskus Helsinki does not register any credit card information.  

Maksuturva service

The payment service between vendors and consumers is offered by Maksuturva Group Ltd (Company registration number 2121703-0) in co-operation with banks and credit institutions. You as a consumer are not required to register or pay extra costs for using the payment service. The vendor will be informed instantly after a successful payment, and you will receive a confirmation email from Maksuturva. This email includes a link to Buyer’s Service webpage, where you can use the functions of the Satisfaction Guarantee: if necessary, you can return products, make a reclamation or give feedback 24/7 through this service.

Maksuturva Group Ltd is an authorized payment institution supervised by the Financial Supervisory Authority (FIN-FSA). All data transfer and money transactions are SSL secured meaning that no external party can see your personal information. Your payment will not be transferred to the vendor before you have received and had a chance to inspect the order.

Payment methods

Online Bank Payments

You can use the online payment services of all Finnish banks.

Card Payments by Visa, Visa Electron, MasterCard or Business Eurocard

Card payments in our webstore are provided by Maksuturva Group Ltd in cooperation with Solinor Oy and Bambora AB. Maksuturva Group Ltd submits card payment transactions to Bambora AB, which has acquiring-agreements with the international card companies (Mastercard and Visa). Card numbers are not recorded in Maksuturva Group Ltd’s systems; the card data is processed by the technical service provider Solinor Oy. Solinor Oy has the highest “PCI DSS Level 1” security certification as per the PCI DSS –security standard developed by the international card companies. For its own activities, Maksuturva Group Ltd is certified to the PCI DSS –standard.

Contact information: Maksuturva Group Oy, VAT number: 2121703-0, Keilaranta 5, 02150 Espoo, Tel: +358 9 4241 7040, Mon-Fri 9.00 – 17.00,,                                                                      


Terms of delivery

Tickets can only be ordered in an electronic form (a pdf file). After payment the tickets can be printed out and the tickets are also sent to the given email address for printing. All registered visitors can also print out tickets from their own account. No tickets are sent as a printed version and cannot be purchased in advance at the door.  Each ticket entitles to one visit to the event specified in the ticket. Students, pensioners, children and conscripts must have a valid id in order to benefit from the discount they are entitled to.

If tickets are printed out, make sure to keep them in good condition so that the codes can be read at the door. Messukeskus Helsinki will not reimburse damaged tickets.  

Tickets cannot be changed and are not reclaimed.                 

Messukeskus Helsinki is not responsible for any changes in the event's programme.  

No additional fees are added to the prices.                                            


These terms of sale are valid for the time being. The customer agrees to these terms when purchasing tickets.